Current services at Expat Centre Maastricht Region

Our experts are also available to answer your questions online via the contact form or via telephone: +31 (0)43 350 5010.
Due to the summer holiday period (15 August - 28 August), we will be open on:
Tuesdays 9:00 - 17:00
Wednesdays 9:00 - 12:00
Thursdays 9:00 - 17:00
Our regular opening hours are:
Tuesday - Thursday 9:00 - 12:30 & 13:30 - 17:00
Fridays 9.00 - 12.30


IND services
Internationals who have not provided their biometrics or collected their residence documents will be contacted by the IND.
You can also make an appointment via phone: 088 043 0430 or online


Municipal registrations (BSN)
You can contact the municipality where you are going to live, or where you live directly to request an appointment for registration. 


Safety measures

  • International newcomers travelling from a high-risk area are required to self-quarantine for 10 days by the Government of the Netherlands. Please do not schedule an appointment at the Expat Centre Maastricht Region while in quarantine.
  • Due to the coronavirus Covid-19, visiting the Expat Centre Maastricht Region is different from what you are used to. We have adjusted our desks to maintain the safety for both visitors and staff.
  • You have to make an appointment. Walk-ins are not possible.
  • We have placed plexiglass/perspex screens at our desks.
  • Maastricht City Hall, where the Expat Centre Maastricht Region is located, is only accessible through the main entrance (Mosae Forum 10).
  • Please bring a confirmation of your appointment (printed or online) for municipal registrations or the IND, in order to enter the municipal buildings.
  • Please observe the following when visiting the Expat Centre Maastricht Region:
    - Stay at home if you have cold-like symptoms. 
    - Keep 1.5 metres distance from others.
    - Be on time: do not arrive too early or too late.
    - Do not bring anyone who does not have an appointment.
    - Upon entry, clean your hands with hand disinfectant.
    - Wait until you are called by our personnel.

Additional information

For the latest information on the coronavirus Covid-19 and related measures, go to: