Housing Helpdesk

The Housing Helpdesk was established in February 2015 by Maastricht University (UM) and the municipality of Maastricht. 

The Housing Helpdesk can give you information, advice and if necessary contact your landlord to address the problem. If we can’t solve the problem for you, we will guide you through the necessary procedures with the Rental Tribunal. The Rental Tribunal is an independent national organisation which can adjudicate when there is a dispute between tenants and landlords.

Consultation hours Housing Help Desk 

Problems with your rental contract? Paying too much rent or service costs? Or is your house badly maintained? Expats with questions about their rights and responsibilities as a tenant can receive advice and guidance from the Housing Helpdesk.

You can book an appointment with the Housing Helpdesk at the Maastricht International Centre. Please sent an email to to make an appointment.