From refugees to specialised knowledge migrants: the Immigratie- en Naturalisatiedienst – IND (Immigration and Naturalisation Service) assesses all applications from foreign citizens who live in the Netherlands or want to become Dutch citizens. 

Consultation hours 

The IND is available for appointments at Maastricht International Centre for the specific purposes of issuing residence permit cards, stickers, return visas and collecting biometric information. When a residence permit card is ready for collection in Maastricht a letter will be sent by the IND.

If you would like to make an appointment to collect your residence permit, click the link below.

Make an appointment
Contacting the IND

The IND has several office locations in the Netherlands. The closest IND office to the Maastricht Region is 's-Hertogenbosch (Den Bosch).

The IND also operate service desks across the Netherlands which offer facilities such as collection of residence permits and providing biometric information. To visit an IND service desk you can make an appointment online.

For other services, for general information or to make an appointment to visit an IND desk,  the IND can be contacted by telephone on: 088 0430 430 from Monday-Friday between 09:00-17:00.