IND Pilot

February 2021

Since the IND pilot launch in January 2020, visas, permits, biometric info, verblijfsaantekeningen (if you know what that is) and return visas are sorted at a speedy pace, all from the comfort of central Maastricht. The pilot offers access to the Fast Track process, a unique accelerated administrative service offered by the experts at Expat Centre Maastricht Region in collaboration with Gemeente Maastricht and the Immigratie- en Naturalisatiedienst – IND (Immigration and Naturalisation Service).

No more waiting for weeks for the crucial Burgerservicenummer – BSN (resident service number), no more trekking to Eindhoven to collect visas or supply biometric information, and a personalised consultation to guide newbies through the first months of life in the Maastricht Region. All of it happens at one location – and the feedback so far has been fabulous.

Despite the corona pandemic, our services have seen an over 300% increase in the people we are able to assist in the Maastricht Region since 2019, and our customer service is consistently rated between 4-5 stars.

We’re expecting a factsheet that we can share with you in next month’s newsletter containing more detailed information, for now here are a few quotes from our very satisfied customers:

“The procedure is simple and well organized”*****
“The work assistants are gentle and kind”****
“Very efficient and fast”*****

The pilot will run until 1 July 2021.


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